What payment methods do you accept?
We accept Visa and MasterCard on our website.
Our sales staff can also process other payment types manually, including checks and internet banking. To pay using one of these methods, please contact us firstname.lastname@example.org to place your order.
Do you offer volume discounts?
We do not offer volume discounts. If you are a trader and wish to become a local distributor, please contact us via email@example.com
How can I track my shipment?
Our staff will be happy to provide you with a tracking number to track your parcel. Please contact us for your tracking number and assigned shipping agents.
When will my ‘In Stock’ order be dispatched?
We can usually ship on the same working day for orders placed before 2pm, and the next working day for orders placed after 2pm.
If you’re trying to estimate when a package will be delivered, please note the following:
- Credit card authorization and verification must be received prior to processing
- We are closed on weekends and public holidays
- Our shipping provider does not deliver on weekends and public holidays
Where are you based? Can I pay & collect from you?
All products on our website are based in our warehouses in Dublin 11. We aim at bringing online products to your door in a fast speed.
We do have a card machine at our warehouse for payment. However, we suggest that you should ring us/ write us an email before you come here for collection, as the warehouse is extremely busy preparing online orders, we need to prepare your order in advance to avoid unnecessary waiting time.
For the safety of you and the others, please follow the government guideline of COVID-19.