Terms & Conditions

Overview

This website is operated by JPS Import & Export Ltd. Throughout the site, the terms “we”, “us” and “our” refer to JPS Import & Export Ltd. which offers this website, including all information, goods and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

You may not use our goods for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction.

We reserve the right to refuse service to anyone for any reason at any time.

Pricing

Prices for our goods are subject to change without notice. The price of an item once ordered is fixed once the order is accepted by us. Subsequent price changes (either up or down) will not apply to accepted orders. The customer must pay any specified delivery charge notified through the website at the time an order is placed by the customer.

Goods & Services

We reserve the right at any time to modify or discontinue the goods or services (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the goods or services.

Certain goods or services may be available exclusively online through the website. These goods or services may have limited quantities and are subject to return or exchange only according to our return policy.

We reserve the right but are not obligated, to limit the sales of our goods or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any goods or services that we offer. All descriptions of goods or goods pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any goods at any time. Any offer for any goods or service made on this site is void where prohibited.

We do not warrant that the quality of any goods, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the service will be corrected.

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

Signed In

When you sign in to your account on our Services, we may give you the option to stay signed in to your account for a certain period of time. If you are using a public or shared computer, we encourage you not to choose to stay signed in. You or any other user of the computer/browser you signed in on will be able to view and access most parts of your account and take certain specific actions during this signed-in period without any further authorization. The specific actions and account activities that you or any other user of this computer/browser may take include checking out or adding items to your cart or tracking your order status or leaving.

Orders

Orders are only accepted within the Republic of Ireland.

Delivery

When you purchase over 50 euro, free shipping applies. For consumption below 50 euro, we will charge a standard shipping fee of 7.99 euro. (Starting 1 Apr 2021.)

Changes to delivery details by a customer must be notified to the store from which the goods were purchased at least one business day before the scheduled delivery date. The customer must be present to accept delivery of goods at the nominated delivery address on the scheduled delivery date.

We always make our best efforts to deliver your order to you in the next working days of date if the order was made before 2 pm Monday to Friday. However, the time may vary depending on the drivers and unpredictable facts including weather conditions, out-of-stock or other unforeseen events. We will not be liable for any loss or damage suffered by a customer due to any failure to supply the goods by a specific time or date. Unless otherwise agreed, when the customer has nominated an address for delivery, delivery to that address will satisfy our delivery obligations as stated therein before. An additional delivery charge may apply if goods are not delivered because the customer was not present at the nominated address on the scheduled delivery date. We may, in its absolute discretion, suspend or cancel delivery if the customer is overdue in any payment to us or in breach of these terms.

Unforeseen Events

We reserve the right to cancel or suspend any sale or delivery of goods due to unauthorized, altered, fraudulent, or ineligible use of discount and to modify or cancel this promotion due to system error, lockout, delay or default of a manufacturer or supplier or an electronic attack on electronic systems, failure or interruption of any electronic system or essential service, such as electricity supply, internet, communications and payment systems and any other cause beyond our control.

Return & Refund

Once the order is dispatched, the shipping fees (if applicable) will no longer be refundable. Orders are usually dispatched within 24 working hours.

Our return policy lasts 30 days. If 30 days have gone by since your receipt of the goods, unfortunately, we can’t offer you a refund. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be returned in its original tags and packaging material.

We do not accept returns of items used outside of their intended purpose.

We do not accept returns of customised items (cut-to-size products such as customised table cloth).

To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.

Due to the unique nature of children's toys, which are designed for close contact with children, we are committed to ensuring the safety of our young customers. Therefore, we regret to inform you that we are unable to process returns or refunds for children’s toys that have been opened or used unless there is a non-human-induced defect or fault.

Discounted products are not refundable or exchangeable.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

On rare occasions, if the product you receive comes with manufacturer defects, by providing relevant photo/video evidence, we will spare no efforts to provide a free exchange or return to you to solve the problem.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at info@jps.ie

Sale items (if applicable)

Sale items cannot be refunded and can only be exchanged.

Exchanges (if applicable)

Depending on where you live, the time it may take for your exchanged goods to reach you may vary. We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@jps.ie and return your item to us with the original receipt.

Warranty

All goods sold in the online store have three months store warranty. We will try our best but won’t guarantee to solve the problems for items purchased over 3 months.

Collection

As the nature of our business operation, we do not offer collections to the public.

All goods purchased via website or email or other means will only be shipped directly to you by the given delivery address.

In rare cases, if you need to collect certain items, please email us at info@jps.ie stating the item names and amount. Please do not come to the warehouse without having received our replies.

Discount Coupons

The Coupon is only valid within the date specified. We reserve the right to modify or cancel coupons at any time without notice.
Only one applicable Coupon promotion may be used for each online order transaction.
The Coupon may not be used in conjunction with other coupon offers.
Coupons cannot be combined with other promotions unless specifically stated.
The Coupon is not valid for orders taken via telephone or email unless otherwise stated.
The Coupon discount will be applied during the online order process after the correct submission of relevant information including completing the Coupon code during the order process. A coupon discount will be included in the price prior to the submission of the online order by the customer. Coupon discounts will not be applied to incorrectly submitted orders or requests for discounts after the online ordering process has been submitted by the customer.
The Discount Coupon cannot be exchanged for cash or for vouchers of any kind.
The Discount Coupon cannot be redeemed against prior purchases.